Privacy Policy
Last Updated: April 25th, 2025
At Social Nexus Creative, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services.
Personal Information (you provide):
- Full name
- Email address
- Phone number
- Payment information (handled securely by Stripe)
Non-Personal Information (automatically collected):
- IP address
- Browser type
- Device and operating system
- Pages visited and time spent on the site
- Referring URLs
2. How We Use Your Information
We use your information to:
- Provide, personalize, and improve our services
- Process payments securely
- Communicate with you, including service-related messages and marketing updates
- Analyze user behavior for website improvements
- Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal data.
We may share your information with trusted third-party partners that help us operate the business, including:
- Payment processors (e.g. Stripe)
- Email platforms for marketing or transactional communication
- Analytics tools (e.g. Google Analytics)
All partners are contractually required to keep your information secure and confidential.
4. Data Security
We use robust security practices including:
- HTTPS encryption across the site
- SSL (Secure Socket Layer) encryption for all sensitive data
- PCI-compliant payment processing via Stripe
- Access control and monitoring of all sensitive data
While no method is 100% secure, we continually evaluate and enhance our practices.
5. Your Rights
You have the right to:
- Request access to your data
- Correct or delete your personal information
- Withdraw consent for marketing communications
- File a complaint with a supervisory authority if you believe we’ve mishandled your data
To exercise any of these rights, email us at: rob@socialnexuscreative.com
6. Cookies and Tracking Technologies
We use cookies to improve your experience and track usage data. Cookies help us:
- Remember user preferences
- Monitor traffic
- Optimize performance
You may disable cookies in your browser settings, though some functionality may be affected.
7. PCI Compliance and Secure Payments
We ensure that all payment transactions meet PCI DSS standards. Your payment information is never stored on our servers but processed through Stripe, a certified PCI Service Provider Level 1.
Learn more: Stripe’s PCI compliance guide
8. External Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
9. Updates to This Policy
We may update this policy periodically. The revised version will be posted on this page with an updated "Last Updated" date. We encourage you to review this page regularly.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Email: rob@socialnexuscreative.com
Phone: [Your Phone Number]
Website: www.socialnexuscreative.com