Privacy Policy

Last Updated: April 25th, 2025

At Social Nexus Creative, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services. By using our website, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

Personal Information (you provide):

Full name
Email address
Phone number
Payment information (handled securely by Stripe)

Non-Personal Information (automatically collected):

IP address
Browser type
Device and operating system
Pages visited and time spent on the site
Referring URLs

2. How We Use Your Information

We use your information to:

Provide, personalize, and improve our services
Process payments securely
Communicate with you, including service-related messages and marketing updates
Analyze user behavior for website improvements
Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal data.

We may share your information with trusted third-party partners that help us operate the business, including:

Payment processors (e.g. Stripe)
Email platforms for marketing or transactional communication
Analytics tools (e.g. Google Analytics)

All partners are contractually required to keep your information secure and confidential.

4. Data Security

We use robust security practices including:

HTTPS encryption across the site
SSL (Secure Socket Layer) encryption for all sensitive data
PCI-compliant payment processing via Stripe
Access control and monitoring of all sensitive data

While no method is 100% secure, we continually evaluate and enhance our practices.

5. Your Rights

You have the right to:

Request access to your data
Correct or delete your personal information
Withdraw consent for marketing communications
File a complaint with a supervisory authority if you believe we’ve mishandled your data

To exercise any of these rights, email us at: rob@socialnexuscreative.com

6. Cookies and Tracking Technologies

We use cookies to improve your experience and track usage data. Cookies help us:

Remember user preferences
Monitor traffic
Optimize performance

You may disable cookies in your browser settings, though some functionality may be affected.

7. PCI Compliance and Secure Payments

We ensure that all payment transactions meet PCI DSS standards. Your payment information is never stored on our servers but processed through Stripe, a certified PCI Service Provider Level 1.

Learn more: Stripe’s PCI compliance guide

8. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

9. Updates to This Policy

We may update this policy periodically. The revised version will be posted on this page with an updated "Last Updated" date. We encourage you to review this page regularly.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: rob@socialnexuscreative.com
Phone: [Your Phone Number]
Website: www.socialnexuscreative.com

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